24 Hour Cancellation & “No Show” Fee Policy
Recognizing that everyone’s time is valuable and the appointment time is limited, we ask that you provide a 24 hour notice if you are unable to keep your appointment. Each time a patient misses an appointment without providing proper notice, another patient is prevented from receiving care. The Lone Star Center for Health & Wellness reserves the right to charge a fee of $25.00 for each missed (No Show) appointment. A “No Show” is not cancelling an appointment within a 24 hour advance notice.
“No Show” fees will be billed to the patient. This fee is not covered by insurance, and must be paid prior to your next appointment. Multiple “No Shows” in any 12 month period will result in termination from our practice.
Thank you for you anticipated cooperation.
Lone Star Center